What motivated you to get into the nearshore call center business? Positive Talk Radio guest Richard Blank Costa Rica's Call Center
It's because she, I have to ask. What motivated you to get into this business and to, and to really study it the way that you have so that you could pay it forward and impart your employees with some real success strategies, as well as your customers and your clients. They receive results because of the style with which you make the calls and the style with which you do. So what motivat, what, what, what makes you different than everybody else that I've met? Well, the first thing is I wanted to find a job, so I didn't have to move back to the states. I live in paradise. I was gonna, I was almost gonna paint shells on the beach if I had to, but do they have snakes there? excuse me. Do they have snakes there? Uh, they most certainly do. Oh, then I can't go. I'm sorry. I would wear big rubber boots if you're treking out into the rain forest, but, uh, nah, I think most places you'll be safe, but you know, where I really saw it is once again, for those four years in my late twenties, when I was sitting with the Costa Rican Ticos at the call center, as much as I was amazed by their bilingual abilities.
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