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https://costaricascallcenter.com/en/outbound-bpo-campaigns/

Cold calls professional podcast guest Richard Blank Costa Rica's Call Center

Richard Blank discusses regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica.Topics include advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level...https://www.youtube.com/channel/UC9ST99AEp7COEWS4q4VUw4Q

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Brainstorm Info
Creator:richardblank
Created:6 months ago
Activity:6 months ago
Users:1
Ideas:2
Brainstorming Tips: Focus on generating a high quantity of ideas. Don't judge ideas. Invite other people to add ideas.
New Idea: 500 Characters Left
 
2.
What is the best nearshore call center outsourcing option in Costa Rica?
1.
What is the best nearshore call center telemarketing option in Costa Rica?